This Privacy Policy describes how PLX (hereafter “we” or the “App”) collects, uses and protects the personal data of users who download or use the PLX mobile application. Protecting your privacy and maintaining transparency in how your data is handled are priorities for us. By using the App, you consent to the processing of your data as set out in this policy. If you disagree with any of its provisions, please refrain from installing or using the App.
1. Controller and contact details
The entity responsible for the App and for processing personal data is Fuxion (hereafter “Fuxion”), with registered address at [Address] and contact email sistemas@fuxion.net. Fuxion develops and manages the App and is committed to protecting users’ data. For any queries related to privacy or the exercise of your rights, you can contact us at the address provided.
2. Data we collect
Depending on how you use the App, we may collect different types of information:
- Registration data: name, surname, email address, telephone number and login credentials. These data are necessary to create and manage your account.
- Usage information: data about interactions with the App, such as features used, durations of use and preferences. These data are collected in aggregate and anonymous form for statistical purposes.
- Location data: if you authorise the location permission, we will collect your geographic position to provide location‑based functions such as nearby services. Data are collected only while the function is active.
- Sensitive permissions: in accordance with Google Play guidelines, the App may request access to:
- Calendar: to sync relevant events or reminders.
- Camera: to scan codes or capture images required for the service.
- Contacts: to invite other users or enable social features.
- Microphone: for voice recognition functions, if any.
- Storage: to save documents or files generated by the App.
- Phone and SMS: only if the App includes verification functions via calls or text messages.
- Health (Health Connect/Apple Health): to read wellbeing and fitness data (sleep, weight, heart rate variability, heart rate, steps and activity) from platforms such as Health Connect on Android or Apple Health on iOS. This access will only be used to synchronise and display your health information within the App.
These permissions will only be requested when the function requires them, and the information will be used solely to provide the specified services.
- Third‑party data: if you use integrated external services (e.g. payment or authentication providers), we may receive additional information according to the terms of those services.
- Health and activity data: if you choose to connect your PLX account with third‑party wellbeing services, such as Health Connect (Android) or Apple Health (iOS), we may access the following information with your permission and solely for your own benefit:
- Sleep: allows users to record their sleep time.
- Weight: allows users to record their body weight.
- Heart Rate Variability (HRV): allows users to record the variability of their heart rate.
- Heart rate: allows users to record their heart rate.
- Steps: allows users to record their daily step count.
- Activity: allows users to record their physical activity and daily workouts.
These data are extracted directly from the integrated health platforms and are stored securely for the sole purpose of providing you with personalised metrics and tracking. They are not shared with third parties and are kept under strict security measures.
3. Purposes and legal basis of processing
We collect and process your personal data for the following purposes, based on the corresponding legal grounds:
- Service provision: to manage your registration as a user, enable you to access the App’s features, process transactions and provide technical support. The legal basis is the performance of the App’s user agreement.
- Improvement and analytics: to carry out internal statistics and analyses to improve the App’s performance and functionality. Data will be anonymised or pseudonymised where possible.
- Communications and notifications: to send you service‑related communications, such as registration confirmations, security notices or important changes to the Terms or to this Privacy Policy. The legal basis is our legitimate interest in keeping users informed.
- Marketing and personalised offers: with your consent, we may send you commercial information and promotions related to PLX or strategic partners. You may revoke this consent at any time.
- Legal compliance: to fulfil legal obligations or requirements from competent authorities. For example, to retain transaction records to comply with tax obligations or prevent fraud.
- Personalised health monitoring: to use your sleep, weight, heart rate variability, heart rate, steps and physical activity data to generate personalised metrics, recommendations and reminders that help you manage your wellbeing. The legal basis is the performance of the contract (service provision) and, where applicable, your express consent to process this type of sensitive data.
4. Transparency and consent
In accordance with Google Play’s data policies and Apple’s App Store Review Guidelines, we commit to being transparent about how we manage user data:
- The App will include a visible link to this Privacy Policy both on its store pages (Google Play Store and App Store) and within the app itself.
- Before collecting or transmitting data unrelated to the App’s core functionality, a clear notice will appear within the App describing what data are collected and for what purpose, and express user consent will be requested.
- Before accessing your health data through Health Connect or Apple Health, the App will request your specific authorisation. You will be informed about the categories of data that will be transferred (sleep, weight, heart rate variability, heart rate, steps and activity) and the purpose (monitoring your wellbeing) so that you can give or deny your permission in an informed manner.
- For features requiring user tracking (e.g. personalised advertising), we will use Apple’s App Tracking Transparency framework and seek your authorisation before accessing the advertising identifier.
- In App Store Connect we will answer the privacy questions to inform users about the categories of data collected by us and by third parties and how they are used.
5. Recipients and data transfers
Fuxion is committed to maintaining a high level of privacy. We will not sell or transfer your data to third parties unrelated to the provision of the service. We will only share information when necessary to operate the App or to comply with legal obligations. The main recipients may be:
- Affiliated companies for specific features: Fuxion collaborates with technology providers such as FaceScan and Body Scan to offer facial or body recognition features. Only the information essential for them to provide their services within the App will be transmitted to these companies, and they undertake not to retain or reuse the data once the process is complete. These providers are required to apply the same level of data protection as Fuxion.
- Essential service providers: entities that help us operate the App (e.g. hosting, notifications, statistical analysis or payment processors). These providers will process the data exclusively for the contracted purpose and must ensure a level of protection equivalent to that of Fuxion.
Special emphasis is placed on the fact that health and activity data (sleep, weight, heart rate variability, heart rate, steps and physical activity) will not be shared with third parties unrelated to the service without your explicit consent. Their use is limited to the purposes outlined in this policy and is maintained under strict security measures.
- Public authorities: only when required by law or to respond to legal proceedings, enforce our rights or protect user safety.
- International transfers: if it becomes necessary to transfer data to countries outside the European Economic Area, we will ensure that adequate safeguards exist (e.g. standard contractual clauses or adequacy decisions) to protect your data.
The App may contain links or integrations with external services; if you access them, their privacy policies may apply.
6. User rights
Under data protection regulations, you have the right to:
- Access: to know which of your data we process.
- Rectification: to request the correction of inaccurate or incomplete data.
- Erasure: to request the deletion of your data when they are no longer necessary for the purposes for which they were collected.
- Restriction of processing: to request that we limit the use of your data in certain circumstances.
- Portability: to receive the data you have provided to us in a structured, commonly used and machine‑readable format and to transmit them to another controller.
- Objection: to object to the processing of your data for reasons related to your particular situation, especially regarding the receipt of marketing communications.
- Withdrawal of consent: when processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.
To exercise any of these rights, you can contact us at the address indicated in the Controller and contact details section. You also have the right to lodge a complaint with your country’s data protection authority.
7. Data security and retention
We adopt technical and organisational security measures to protect personal data against unauthorised access, alteration, loss or destruction. We use encryption, access controls and secure protocols where appropriate. We will retain your data for as long as necessary to fulfil the stated purposes and legal obligations; afterwards, they will be deleted or anonymised.
8. Use of cookies and similar technologies
The App may use cookies or equivalent technologies to store information and facilitate certain functions, such as remembering preferences, performing anonymous analytics and improving the user experience. Where these technologies are not strictly necessary, we will request your consent through the App’s or device’s settings.
9. Processing of minors’ data
The App is not directed at persons under 18 years of age. We do not allow minors to create accounts or use the App. If we detect that we have collected personal data from a minor without the authorisation of their parents or guardians, we will immediately delete that information and cancel the associated account. Guardians who discover that a minor in their charge has provided data to PLX or accessed our services may contact us to request deletion of the account and associated data.
10. Changes to this Privacy Policy
We may update this Privacy Policy at any time to reflect changes in our practices or in applicable law. We will publish the updated version in the App and on our store pages and, where appropriate, notify users of the changes through visible means (e.g. in‑App notifications or email). Continued use of the App after the publication of modifications implies acceptance of the new policy.
11. Compliance with Google Play and App Store
- Google Play: we will provide a visible link to this Privacy Policy on the App’s listing in Google Play and within the App. We will inform users about the personal and sensitive data collected, how they are used and which third parties have access, and we will seek user consent for processing that is not related to basic functionality.
- App Store: in accordance with section 5.1.1 of Apple’s App Store Review Guidelines, the App will include an easily accessible link to this policy both in the metadata field of App Store Connect and within the application. The policy will identify the data collected, how they are obtained and how they are used; it will ensure that any third party provides a comparable level of protection, and it will explain data retention or deletion practices. We will also answer the privacy questions in App Store Connect and use the App Tracking Transparency framework to request permission before tracking or accessing the advertising identifier.
12. Contact
If you have any questions or would like more information about this Privacy Policy, you can send an email to sistemas@fuxion.net or use the contact options available in the App. We will endeavour to respond to your request as soon as possible.
This Privacy Policy describes how PLX (hereafter “we” or the “App”) collects, uses and protects the personal data of users who download or use the PLX mobile application. Protecting your privacy and maintaining transparency in data processing are priorities for us. By using the App, you consent to the processing of your data as set out in this policy. If you disagree with any of its provisions, please refrain from installing or using the App.
1. Controller and contact information
The entity responsible for the App and for processing personal data is Fuxion (hereafter “Fuxion”), with contact email sistemas@fuxion.net. Fuxion develops and manages the App and undertakes to protect users’ data. For any queries related to privacy or the exercise of your rights, you may contact us at the address provided.
2. Data we collect
Depending on how you use the App, we may collect different types of information:
- Registration data: name, surname, email address, telephone number and login credentials. These data are necessary to create and manage your account.
- Usage information: data about interactions with the App, such as features used, duration of use and preferences. These data are collected in aggregate and anonymised form for statistical purposes.
- Location data: if you authorise the location permission, we collect your geographic position to offer location‑based features such as nearby services. Data are collected only while the feature is active.
- Sensitive permissions: in line with Google Play guidelines, the App may request access to:
- Calendar – to sync relevant events or reminders.
- Camera – to scan codes or capture images required for the service.
- Contacts – to invite other users or enable social features.
- Microphone – for voice recognition functions, if present.
- Storage – to save documents or files generated by the App.
- Phone and SMS – only if the App includes verification functions via calls or text messages.
These permissions will only be requested when the function requires them, and the information will be used solely to provide the services described.
- Third‑party data: if you use integrated external services (for example, payment or authentication providers), we may receive additional information under the terms of those services.
3. Purposes and legal basis of processing
We collect and process your personal data for the following purposes, based on the corresponding legal grounds:
- Service provision: to manage your registration as a user, enable access to the App’s features, process transactions and provide technical support. The legal basis is the performance of the App’s user agreement.
- Improvement and analytics: to produce internal statistics and analyses to improve the App’s performance and functionality. Data will be anonymised or pseudonymised where possible.
- Communications and notifications: to send you service‑related communications, such as registration confirmations, security notices or material changes to the Terms or this Policy. The legal basis is our legitimate interest in keeping users informed.
- Marketing and personalised offers: with your consent, we may send you promotional information and offers related to PLX or strategic partners. You may withdraw this consent at any time.
- Legal compliance: to fulfil legal obligations or respond to requests from competent authorities, such as retaining transaction records for tax purposes or preventing fraud.
4. Transparency and consent
In accordance with Google Play’s data policies and Apple’s App Store Review Guidelines, we commit to being transparent about how we manage user data:
- The App will include a visible link to this Privacy Policy on its store pages (Google Play Store and App Store) and within the application itself.
- Before collecting or transmitting data unrelated to the App’s core functionality, a clear notice will be displayed within the App describing what data will be collected and for what purpose, and express user consent will be sought.
- For features requiring user tracking (e.g. personalised advertising), we will use Apple’s App Tracking Transparency framework and request your authorisation before accessing the advertising identifier.
- In App Store Connect we will answer the privacy questions to inform users about the categories of data collected by us and by third parties and how they are used.
5. Recipients and data transfers
Fuxion undertakes to maintain a high level of privacy. We will not sell or share your data with third parties unrelated to service delivery. Information will only be shared when necessary to operate the App or to comply with legal obligations. The main recipients may be:
- Affiliated companies for specific features: Fuxion collaborates with technology providers such as FaceScan and Body Scan to offer facial or body recognition features. Only the information essential for them to provide their services within the App will be transmitted to these companies, and they undertake not to store or reuse the data once the process is complete. These providers must apply the same level of data protection as Fuxion.
- Essential service providers: entities that help us operate the App (e.g. hosting, notifications, statistical analysis or payment processors). These providers will process data solely for the contracted purpose and must ensure a level of protection equivalent to that of Fuxion.
- Public authorities: only when required by law or to respond to legal proceedings, enforce our rights or protect user safety.
- International transfers: if data must be transferred to countries outside the European Economic Area, we will ensure adequate safeguards (e.g. standard contractual clauses or adequacy decisions) to protect your data.
The App may contain links or integrations with external services; if you access them, their privacy policies will apply.
6. User rights
Under data protection regulations, you have the right to:
- Access: to know which of your data we process.
- Rectification: to request the correction of inaccurate or incomplete data.
- Erasure: to request the deletion of your data when they are no longer needed for the purposes for which they were collected.
- Restriction of processing: to request that we limit the use of your data in certain cases.
- Portability: to receive the data you have provided us in a structured, commonly used and machine‑readable format and to transmit them to another controller.
- Objection: to object to the processing of your data for reasons related to your particular situation, especially concerning receipt of commercial communications.
- Withdraw consent: when processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, you may contact us at the address indicated in the Controller and contact information section. You also have the right to lodge a complaint with your country’s data protection authority.
7. Data security and retention
We adopt technical and organisational security measures to protect personal data against unauthorised access, alteration, loss or destruction. We use encryption, access controls and secure protocols where appropriate. We will retain your data for as long as necessary to fulfil the stated purposes and legal obligations; afterwards, they will be deleted or anonymised.
8. Use of cookies and similar technologies
The App may use cookies or equivalent technologies to store information and facilitate certain functions, such as remembering preferences, performing anonymous analytics and improving the user experience. Where these technologies are not strictly necessary, we will request your consent through the App’s or device’s settings.
9. Processing of minors’ data
The App is not directed to persons under 18 years old. We do not allow minors to create accounts or use the App. If we detect that we have collected personal data from a minor without the authorisation of their parents or guardians, we will immediately delete that information and cancel the associated account. Guardians who discover that a minor in their charge has provided data to PLX or accessed our services may contact us to request the deletion of the account and associated data.
10. Changes to this Privacy Policy
We may update this Privacy Policy at any time to reflect changes in our practices or applicable law. We will publish the updated version in the App and on our store pages and, where appropriate, notify users via prominent means (e.g. in‑App notifications or email). Continued use of the App after changes are published implies acceptance of the new policy.
11. Compliance with Google Play and App Store
- Google Play: We will provide a visible link to this Privacy Policy on the App’s listing in Google Play and within the App. We will inform users about the personal and sensitive data collected, how they are used and which third parties have access, and we will request user consent for processing that is not related to core functionality.
- App Store: In accordance with section 5.1.1 of Apple’s App Store Review Guidelines, the App will include an easily accessible link to this policy both in the metadata field in App Store Connect and within the application. The policy will identify the data collected, how they are obtained and how they are used; ensure that any third party provides a comparable level of protection; and explain retention or deletion practices. We will also answer the privacy questions in App Store Connect and use the App Tracking Transparency framework to request permission before tracking or accessing the advertising identifier.
12. Contact
If you have any questions or would like more information about this Privacy Policy, you can email sistemas@fuxion.net or use the contact options available in the App. We will endeavour to respond to your request as soon as possible.